Artisan Baking Excellence

Privacy Policy

Last Updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, create an account, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about your purchases, provide customer service, and send you promotional materials (with your consent).

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

Terms of Service

Last Updated: January 2026

Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Order and Payment Terms

All orders are subject to availability and confirmation. Prices are subject to change without notice. Payment is required at the time of order placement for retail purchases.

Custom Orders

Custom cake and specialty orders require advance notice and may require a deposit. Cancellations must be made at least 48 hours in advance for custom orders.

Delivery and Pickup

Delivery times are estimates and not guaranteed. We are not responsible for delays due to weather, traffic, or circumstances beyond our control.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of receipt.

Limitation of Liability

Our liability is limited to the cost of the products purchased. We are not liable for any indirect, special, or consequential damages.

Disclaimer

Last Updated: January 2026

Allergen Information

Our products are made in a facility that processes wheat, eggs, milk, nuts, and other allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens.

Dietary Restrictions

Please inform us of any dietary restrictions or allergies when placing your order. We offer gluten-free and vegan options, but cannot guarantee complete elimination of all allergens.

Product Variations

Handcrafted products may vary slightly in appearance from photos or previous orders. We strive for consistency but embrace the natural variations that come with artisan baking.

Perishable Goods

Our products are perishable and should be consumed within recommended timeframes. Proper storage instructions will be provided with your order.

Seasonal Availability

Some ingredients and products are seasonal and may not be available year-round. We will notify customers of any substitutions or availability issues.

Professional Advice

The information on this website is for general purposes only and should not be considered professional nutritional or dietary advice.